FAQ

How long will delivery take?

All goods are dispatched from Maryland.  We aim to dispatch all goods within two working days.  Orders with a total weight of 13 oz or less are shipped using USPS First-class delivery this service delivers in 3 days or less.  Deliveries can sometimes take a little longer so please allow 10 working days for delivery.

What happens if my order doesn’t arrive?

If after 11 working days you still haven’t received your order please notify us and we’ll offer you the choice of a replacement or a refund.

Who can order from the wholesale section?

Anyone who wants to order matcha in large quantities can order from the wholesale section.

Are there more nutrients in the higher grades of matcha?

There are slightly more amino acids and antioxidants in the more expensive matchas.

What matcha can I use in food?

You can use all our matchas in food and all our matchas can be used for drinking.  Our cooking grade of matcha is simply our lowest grade, it is a grade that we feel is best suited to cooking with.

What’s the best way to take matcha?

If you are drinking matcha for health reasons. Mix matcha with orange juice or other citrus fruit juice to maximise your body’s ability to absorb matcha’s nutrients.  Citric acid found in citrus fruit, such as oranges or lemons, can increase your body's ability to absorb the antioxidants in matcha by as much as 13 fold. 

Is there a certain amount to be had on a daily/weekly basis?

This really depends on what you are drinking matcha for.  We typically recommend that you drink matcha three times a day.  However, matcha does have caffeine in it so it’s probably best not to drink it too late at night.  The good news though is that nobody has ever overdosed on matcha and there is no known side effects to over consumption. Our matcha and cardiovascular disease section highlights some of the health properties associated with specific amounts of matcha.

What matcha would you recommend as a good starter option?

We recommend all our matchas.  All of our matchas are priced according to quality and we recommend that you chose the matcha that best suits your budget.

Can I drink matcha whilst pregnant / trying to conceive?

When looking to learn more about the affects of matcha, we'd suggest researching the effects of green tea.

There is around 34mg of caffeine in a 1 gram serving of matcha.  The recommend daily limit during pregnancy is 200mg.

The following is the caffeine found in a 7oz/207 ml cup of coffee

Drip 115-175
Brewed 80-135
Instant 65-100

There was a study in the 1997 American Journal of Epidemiology study. Caffeine intake and delayed conception: a European multicentrer study on infertility and subfecundity, which found that the associations are weak and or nonsignificant even for women drinking more than the equivalent of 5 cups of coffee per day.  However, there are other articles which argue otherwise.

Is there caffeine in matcha?

Matcha is a type of green tea and contain caffeine.  There is around 34mg of caffeine in a 1 gram serving of matcha.    The caffeine in matcha unlike coffee is released gradually in harmony with the amino acids found in matcha.  In theory matcha should give you 4-6 hours of focus without the jitters associate with the caffeine in coffee.

Is your organic matcha certified?

Our organic matcha is certified and regulated by The Soil Association in UK and meets EU, USDA and JAS standards. 

How does your product come packaged?

All of our matcha comes in 1.75 oz / 50g resealable standup pouches.  So if you order 200 grams of matcha it will come in 4 x 50g packets.  Our wholesale matcha is packaged in differently.